This privacy policy sets out how kwikpay.vu uses and protects any information that you give KwikPay when you use this website.

KwikPay is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

KwikPay may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 19th March 2024.

What we collect

We may collect the following information:

• Name and job title
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Contact information

We transmit the phone number (and sometimes name) of the contact details you provide to enable your transfer. We temporarily use this data to find the associated account to process your transaction.

Images and other documents

• KYC images and documents - We transmit any proof of identification and other personal documents that you provide us. We store these on our servers as identification and proof in compliance with fraud prevention laws.
• Profile image - We may transmit profile images that you provide us. We may store and retrieve these on our servers to help you visually identify your profile.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

What are your data protection rights?

KwikPay would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access - You have the right to request KwikPay for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification - You have the right to request that KwikPay correct any information you believe is inaccurate. You also have the right to request KwikPay to complete information you believe is incomple
• The right to erasure - You have the right to request that KwikPay erase your personal data, under certain conditions.
• The right to restrict processing - You have the right to request that KwikPay restrict the processing of your personal data, under certain conditions.
• The right to object to processing - You have the right to object to KwikPay's processing of your personal data, under certain conditions.
• The right to data portability - You have the right to request that KwikPay transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: 0207 137 0680
Or write to us: This email address is being protected from spambots. You need JavaScript enabled to view it.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.

How do we use cookies?

KwikPay uses cookies in a range of ways to improve your experience on our website, including:

• Understanding how you use our website
• Google Analytics

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality - KwikPay uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising - KwikPay uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. KwikPay sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies?

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.